Buying a Subscription

To subscribe to RadarScope Pro, tap the Settings button in the lower right corner of the screen, then select the Pro tab. From there, choose your subscription tier and billing interval and follow the instructions for purchasing in-app content through the iOS App Store. Once purchased, your selected RadarScope Pro Tier features are unlocked automatically.

Upgrading Your Subscription

To upgrade from Tier 1 to Tier 2 on iOS:

1. Open RadarScope
2. Tap the Settings button in the lower right corner
3. Tap the Pro tab
4. Tap the button for the desired subscription tier and follow the on-screen instructions to verify your purchase

Alternatively, you can upgrade from Tier 1 to Tier 2 via the iOS subscription settings:

1. Open the iOS Settings app
2. Tap iTunes & App Store
3. Tap your Apple ID
4. Tap View Apple ID
5. Enter your App Store password if prompted
6. Tap Subscriptions
7. Select the RadarScope Pro subscription from the list
8. Select the desired subscription tier

When upgrading from an active Tier 1 subscription to Tier 2, Apple will refund the unused portion of your Tier 1 subscription and then charge you the full price for the Tier 2 subscription. For example, if you have six months left of Tier 1 when you upgrade to Tier 2, Apple will refund about $4.99 for the unused portion of your Tier 1 subscription. You will have immediate access to the Tier 2 features, and your Tier 1 subscription will automatically cancel so you're not charged for two subscriptions once it comes time to renew.

Downgrading Your Subscription

To downgrade your Tier 2 subscription to Tier 1, follow the instructions above for upgrading, but select a Tier 1 instead of Tier 2. When you downgrade, it doesn’t take effect right away. Your Tier 2 subscription will continue for the remainder of the period for which you’ve already paid. After the subscription time for Tier 2 has ended, your subscription will auto-renew as Tier 1.

Restoring a Subscription

Because subscriptions are sold and managed through each platform’s app store, they’re tied to your iOS App Store account. When you get a new device, you’ll first need to log into the App Store using the same account you used to purchase RadarScope and RadarScope Pro previously. Once doing so, restoring your subscription is straightforward:

1. Open RadarScope
2. Tap the Settings button in the lower right corner
3. Tap the Pro tab
4. Tap the Restore button in the lower left corner
5. Follow the on-screen instructions

If your subscription fails to restore, it could be because you’re logged into the wrong App Store account, or because your subscription has expired. Refer to the support guide provided by Apple for managing your subscriptions on iOS to verify that your subscription is active and that you’re logged into the correct account.

If you’ve logged into the correct account and your subscription is valid, but you’re still unable to restore it, contact our support team for assistance at technicalsupport@dtn.com.

Managing Your Subscription

iOS provides an interface for viewing and managing all of your in-app subscriptions, and you can use it to manage your RadarScope Pro subscription. You can reach this through RadarScope by tapping the Settings button, selecting the Pro tab, then tapping the Manage button at the bottom of the screen. For additional information, refer to the support guide provided by Apple for managing your subscriptions on iOS.

Canceling Your Subscription

iOS doesn’t expose a way for subscriptions to be canceled inside an app, so you must do so through the iOS subscription management page. In the RadarScope Pro view, tap the Manage button at the bottom of the screen, or refer to the support guide provided by Apple for managing your subscriptions on iOS. Once you've opened the subscription management view, select the RadarScope Pro subscription and follow the on-screen instructions to cancel your subscription.

Please note that Apple doesn't provide refunds for unused subscription periods. When you cancel your subscription, it will remain active until the next expiration date. When the subscription expires, the Pro features will be disabled and you won’t be billed again unless you reactivate it.

Sharing Tier 2 Across Platforms

To add a new device to your RadarScope Pro Tier 2 subscription, you first need to register your Tier 2 subscription on the platform from which you made the purchase. This action will create an account you can use to log in from your other devices. This blog post explains how to register Tier 2 and activate it on multiple devices.

RadarScope Pro is an optional subscription package available via in-app purchase. It provides additional features and data for detailed analysis of storms. There are two tiers to choose from:

RadarScope Pro Tier 1

$9.99/Year

Unlocking Tier 1 gives you access to the following:

• Real-time non-gridded lightning data feed that animates with the radar.
• Extended radar loops for up to 30 frames of Level 2 "super-res" data extending playback for a broader dataset.
• Inspector tool that lets you investigate the values of the radar imagery you are viewing (reflectivity, velocity, etc.).
• Dual-pane capability lets you compare two radar products side-by-side to obtain a complete understanding of the weather shown on radar.

RadarScope Pro Tier 2

$14.99/Month or $99.99/Year

Unlocking Tier 2 gives you access to the following:

• All features of Pro Tier 1, listed above.
• Archived radar data allows you to view radar imagery from the past 30 days for each available product.
• Shear contours will enable you to detect rotation in storms to help identify a mesocyclone and provide a better idea of where there could be a tornado.
• Hail size and hail probability contours to determine the size and location of where hail may have fallen.
• SPC Day One Convective Outlooks.
• Local storm reports from the National Weather Service.
• Ability to use Pro Tier 2 across five devices, no matter their platform, through a connected RadarScope account.

RadarScope Pro subscription fees cover our costs to obtain, process, and serve radar premium data feeds, ongoing maintenance and support, regular updates to ensure compatibility with and take advantage of the latest hardware and system software enhancements, and the development of new features.

Buying a Subscription

To subscribe to RadarScope Pro, tap the Settings button in the app's navigation drawer, then select the Pro tab. From there, choose your subscription tier and billing interval and follow the instructions for purchasing in-app content through Google Play. Once purchased, RadarScope Pro features are unlocked automatically.

Upgrading Your Subscription

1. Open RadarScope.
2. Tap the Settings menu in the app's navigation drawer.
3. Tap the Pro tab.
4. Tap the button for the desired subscription tier and follow the on-screen instructions to verify your purchase.

When upgrading from an active Tier 1 subscription to Tier 2, Google will refund the unused portion of your Tier 1 subscription and then charge you the full price for the Tier 2 subscription. For example, if you have six months left of Tier 1 when you upgrade to Tier 2, Google will refund about $4.99 for the unused portion of your Tier 1 subscription. You will have immediate access to the Tier 2 features, and your Tier 1 subscription will automatically cancel so that you’re not charged for two subscriptions once it comes time to renew.

Downgrading Your Subscription

To downgrade your Tier 2 subscription to Tier 1, follow the instructions above for upgrading but select a Tier 1 instead of Tier 2. When you downgrade, it doesn’t take effect right away. Your Tier 2 subscription will continue for the remainder of the period for which you’ve already paid. After the subscription time for Tier 2 has ended, your subscription will auto-renew as Tier 1.

Restoring a Subscription

Because subscriptions are sold and managed through each platform’s app store, they’re tied to your Google Play account. When you get a new device, you’ll first need to log in to Google Play using the same account you used to purchase RadarScope and RadarScope Pro. Once you have done so, RadarScope will restore your subscription upon launch.

If your subscription fails to restore, it could be because you’re logged in to the wrong Google Play account or because your subscription has expired. Refer to the online help provided by Google for managing your subscriptions on Android to verify that your subscription is active and that you’re logged into the correct Google Play account.

If you’ve logged into the correct account and your subscription is valid, but you’re still unable to restore it, contact our support team for assistance at technicalsupport@dtn.com.

Managing Your Subscription

Google Play provides an interface for viewing and managing all of your in-app subscriptions, and you can use it to manage your RadarScope Pro subscription. You can reach this by following the steps above for upgrading your subscription and tapping Manage after signing in to Subscriptions.

Canceling Your Subscription

Android doesn’t expose a way for subscriptions to be canceled inside an app, so you must do so through the Google Play subscription management page. Once you’ve opened the subscription management view, select the RadarScope Pro subscription and follow the on-screen instructions to cancel your subscription.

Note that Google doesn’t provide refunds for unused subscription periods. When you cancel your subscription, it will remain active until the next expiration date. When the subscription expires, the features will be disabled and you won’t be billed again unless you reactivate it.

Sharing Tier 2 Across Platforms

To add a new device to your RadarScope Pro Tier 2 subscription, you first need to register your Tier 2 subscription on the platform from which you made the purchase. This action will create an account you can use to log in from your other devices. This blog post explains how to register Tier 2 and activate it on multiple devices.

RadarScope Pro is an optional subscription package available via in-app purchase. It provides additional features and data for detailed analysis of storms. There are two tiers to choose from:

RadarScope Pro Tier 1

$9.99/Year

Unlocking Tier 1 gives you access to the following:

• Real-time non-gridded lightning data feed that animates with the radar.
• Extended radar loops for up to 30 frames of Level 2 "super-res" data extending playback for a broader dataset.
• Inspector tool that lets you investigate the values of the radar imagery you are viewing (reflectivity, velocity, etc.).
• Dual-pane capability lets you compare two radar products side-by-side to obtain a complete understanding of the weather shown on radar.

RadarScope Pro Tier 2

$14.99/Month or $99.99/Year

Unlocking Tier 2 gives you access to the following:

• All features of Pro Tier 1, listed above.
• Archived radar data allows you to view radar imagery from the past 30 days for each available product.
• Shear contours will enable you to detect rotation in storms to help identify a mesocyclone and provide a better idea of where there could be a tornado.
• Hail size and hail probability contours to determine the size and location of where hail may have fallen.
• SPC Day One Convective Outlooks.
• Local storm reports from the National Weather Service.
• Ability to use Pro Tier 2 across five devices, no matter their platform, through a connected RadarScope account.

RadarScope Pro subscription fees cover our costs to obtain, process, and serve radar premium data feeds, ongoing maintenance and support, regular updates to ensure compatibility with and take advantage of the latest hardware and system software enhancements, and the development of new features.

Buying a Subscription

To subscribe to RadarScope Pro, choose Store from the RadarScope menu at the top of the screen. From there, select your subscription tier and billing interval and follow the instructions for purchasing in-app content through the Mac App Store. Once purchased, RadarScope Pro features are unlocked automatically.

Upgrading Your Subscription

To upgrade from Tier 1 to Tier 2 on macOS:

1. Open RadarScope.
2. Choose Store from the RadarScope menu.
3. Click the button for the desired subscription tier and follow the onscreen instructions to verify your purchase.

Alternatively, you can upgrade from Tier 1 to Tier 2 via the macOS subscription settings in the App Store:

1. Open the App Store.
2. Choose View My Account from the Store menu.
3. Enter your App Store account credentials if prompted.
4. Click the Manage link next to Subscriptions.
5. Click the Edit button for the RadarScope Pro subscription in the list. Note that if you have subscriptions on both iOS and macOS, they will both appear here. The round icon is for macOS, and the square one is for iOS.
6. Select the desired subscription tier.
7. Click Done.

When upgrading from an active Tier 1 subscription to Tier 2, Apple will refund the unused portion of your Tier 1 subscription and then charge you the full price for the Tier 2 subscription. For example, if you have six months left of Tier 1 when you upgrade to Tier 2, Apple will refund about $4.99 for the unused portion of your Tier 1 subscription. You will have immediate access to the Tier 2 features, and your Tier 1 subscription will automatically cancel so that you're not charged for two subscriptions once it comes time to renew.

Downgrade Subscription

To downgrade your Tier 2 subscription to Tier 1, follow the instructions above for upgrading but select a Tier 1 instead of Tier 2. When you downgrade, it doesn't take effect right away. Your Tier 2 subscription will continue for the remainder of the period for which you've already paid. After the subscription time for Tier 2 has ended, your subscription will auto-renew as Tier 1.

Restore Subscription

Because subscriptions are sold and managed through each platform's app store, they're tied to your app store account. When you get a new device, you'll first need to log into the app store using the same account you used to purchase RadarScope and RadarScope Pro. Once doing so, restoring your subscription is straightforward:

1. Open RadarScope.
2. Choose Store from the RadarScope menu.
3. Click Restore Subscription in the lower left corner of the window.
4. Follow the onscreen instructions.

If you've logged into the correct account and your subscription is valid, but you're still unable to restore it, contact our support team for assistance at technicalsupport@dtn.com.

Manage Subscription

macOS provides an interface for viewing and managing all of your in-app subscriptions, and you can use it to manage your RadarScope Pro subscription. You can reach this through RadarScope by choose Store from the RadarScope menu, clicking the Pro tab, then clicking the Manage Subscriptions button at the bottom of the screen. For additional information, refer to the support guide provided by Apple for managing your subscriptions on macOS.

Cancel Subscription

macOS doesn't expose a way for subscriptions to be canceled inside an app, so you must do so through the macOS subscription management page. In the Store view of the Preferences window view, tap the Manage Subscriptions button at the bottom of the screen, or refer to the support guide provided by Apple for managing your subscriptions on macOS. Once you've opened the subscription management view, select the RadarScope Pro subscription and follow the on-screen instructions to cancel your subscription.

Note that Apple doesn't provide refunds for unused subscription periods. When you cancel your subscription, it will remain active until the next expiration date. When the subscription expires, the features will be disabled and you won't be billed again unless you reactivate it.

Sharing Tier 2 Across Platforms

To add a new device to your RadarScope Pro Tier 2 subscription, you first need to register your Tier 2 subscription on the platform from which you made the purchase. This process will create an account you can use to log in from your other devices. This blog post explains how to register Tier 2 and activate it on multiple devices.

RadarScope Pro is an optional subscription package available via in-app purchase. It provides additional features and data for detailed analysis of storms. There are two tiers to choose from:

RadarScope Pro Tier 1

$9.99/Year

Unlocking Tier 1 gives you access to the following:

• Real-time non-gridded lightning data feed that animates with the radar.
• Extended radar loops for up to 30 frames of Level 2 "super-res" data extending playback for a complete dataset.
• Dual-pane capability lets you compare two radar products side-by-side to obtain a complete understanding of the weather shown on radar.

RadarScope Pro Tier 2

$14.99/Month or $99.99/Year

Unlocking Tier 2 gives you access to the following:

• All features of Pro Tier 1, listed above.
• Archived radar data allows you to view radar imagery from the past 30 days for each available product.
• Shear contours allow you to detect rotation in storms to help identify a mesocyclone and provide a better idea of where there could be a tornado.
• Hail size and hail probability contours to determine where hail may have fallen and how large it was.
• SPC day one convective outlooks.
• Local storm reports from the National Weather Service.
• Ability to use Pro Tier 2 across 5 devices, no matter their platform, through a connected RadarScope account.

RadarScope Pro subscription fees cover our costs to obtain, process, and serve radar premium data feeds, ongoing maintenance and support, regular updates to ensure compatibility with and take advantage of the latest hardware and system software enhancements, and the development of new features.

If you currently have a Tier 1 subscription, you can upgrade to Tier 2 at any time. The Apple App Store and Google Play Store have different ways for how they handle subscription upgrades, which are explained below.

Upgrading on an Apple device:

The process Apple uses for a subscription upgrade is pretty straightforward. Simply login to your Apple ID account, navigate to your subscriptions manager, and upgrade from there. For more information, go to: https://support.apple.com/en-us/HT202039

You can also upgrade to Tier 2 directly from the Pro tab with the RadarScope menu page.

When upgrading from an active Tier 1 subscription to Tier 2, Apple will refund the unused portion of your Tier 1 subscription and charge you for the Tier 2 subscription like normal. For example, if you have 6 months left of Tier 1 and decide to upgrade to Tier 2, that equates to about $4.99 of "unused" Tier 1 that will be refunded.

You will have immediate access to the Tier 2 features and your Tier 1 subscription will automatically cancel so that you’re not charged for two subscriptions once it comes time to renew.

Upgrading on an Android device:

To upgrade to a Tier 2 subscription on Android, navigate to your Google Play Store app, pull up the side menu, select Account, then Subscriptions. From there you can manage your RadarScope Pro subscription. For more information, go to: https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid&hl=en

You can also upgrade to Tier 2 directly from the Pro tab with the RadarScope menu page.

When upgrading from an active Tier 1 subscription to Tier 2, Google pro-rates the subscription. Initially you will be charged $0 for upgrading to Tier 2. This is because Google has converted the remaining dollar value balance of your Tier 1 subscription into the equivalent length of a Tier 2 subscription. For example, if you have 6 months left on your Tier 1 subscription, that is roughly a $4.99 value. For example:

• If you upgrade to a monthly Tier 2 plan at that time, that $4.99 translates to roughly 10 days of Tier 2. After those 10 days are up, Google will then begin your monthly subscription and charge you the $14.99 for the next month of Tier 2.
• If you upgrade to the yearly Tier 2 plan at that time, that $4.99 translates to roughly 18 days of Tier 2. After those 18 days are up, Google will then begin your yearly subscription and charge you the $99.99 for the next year of Tier 2.

Downgrading from Tier 2 to Tier 1:

To downgrade back to a Tier 1 subscription, you will first need to cancel the existing Tier 2 subscription. When you cancel a subscription you will still have access to your subscription for the remainder of time you’ve already paid for. After the subscription time for Tier 2 has ended, you can then proceed to purchase a Tier 1 subscription.

On Apple, you can also switch to Tier 1 without canceling the auto-renewal feature. You can do this by logging to your Apple ID account, navigating to your subscriptions manager, and downgrading from there. When the auto-renewal time comes, it will charge you for the Tier 1 subscription rather than Tier 2.

RadarScope Pro is an optional subscription package available via in-app purchase. It provides additional features and data for detailed analysis of storms. There are two tiers to choose from:

RadarScope Pro Tier 1

$9.99/Year

Unlocking Tier 1 gives you access to the following:

• Real-time non-gridded lightning data feed that animates with the radar.
• Extended radar loops for up to 30 frames of Level 2 "super-res" data extending playback for a more complete dataset.
• Inspector tool the lets you investigate the values of the radar imagery you are viewing (reflectivity, doppler velocity, etc).
• Dual-pane capability lets you compare two radar products side-by-side to obtain a more complete understanding of the weather shown on radar.

RadarScope Pro Tier 2

Coming Soon for Windows

RadarScope Pro subscription fees cover our costs to obtain, process, and serve radar premium data feeds, ongoing maintenance and support, regular updates to ensure compatibility with and take advantage of the latest hardware and system software enhancements, and the development of new features.